McGraw-Hill EPG
Technical FAQ

ExamView/ExamView Pro

 

System Requirements

Installation Tips

Issues & Solutions

 

ExamView is testing software that allows you to create printed tests, Internet tests, or computer-based tests quickly. ExamView Pro is the "upgraded" version of ExamView. New features include:

  • Spell checker
  • Equation editor
  • Online testing/study guides.
  • Spanish/English test versions for some testbanks.
  • Translation feature (for some textbooks) which will translate into Spanish, French and German.

 

ISSUES:

** Denotes the most recent updates and/or changes to this Help file.

General Issues:

How do I activate the password?

 

I password protected ExamView, but I cannot remember my password. Is there a way around this?

 

I installed two different ExamView test banks onto the computer, but the wrong question bank is appearing.

 

I installed my test generator and tried to switch banks, but my current bank doesn’t have any questions in it.

 

How do I permanently add a question to my test bank?

 

**How do I insert graphics into a question?

 

Can I link several questions to a single graphic or table?

 

How do I change the fonts on my test?

 

When I reduce the number of multiple-choice answers to only two, the correct answer is taken away. Can this be done?

 

I want my multiple-choice answers to be in one column. Can I do that without editing each question?

 

When I scramble my multiple choice answers they are not in order.

 

**Can a test be formatted to look like a state or national test?

 

How do I create a Spanish version of a test?

 

After I translate my test into Spanish, the instructions are still in English.

 

**What do the difficulty levels A and B (or A, C, and E) stand for in ExamView?

 

In the spell checker, can you edit or delete words added to the custom dictionary?

 

How do I create an Online Test?

 

**Only one student can access a LAN-based test at a time.

 

**How does a student type accent marks for LAN-based foreign language tests?

 

**How can I obtain a certificate for one year of free web hosting for internet tests?

 

**Can tests created in ExamView be imported into CPS software, so that they can be taken with CPS pads?

 

**Glencoe Health 2004 ExamView Pro - When a customer prints a test, the Matching answer strip is incorrect for Chapters 1 thru 9.

 

**We have Technology in Action and need a password for the Teacher Disk.

 

Windows Issues:

 

Will this program run on Windows NT, ME, 2000, and XP?

 

When I try to install the program an error states “Setup initialization failed. You must update your operating system. Error 102.”

 

ExamView keeps locking up and MSGSRF32 shows as not responding in Task Manager.

 

Are the testbanks offered in WebCT format, or would they need to be converted?

 

Is there a tool available to import questions into ExamView from other sources?

 

**Can I import a test created in Word?

 

**When creating a test, I go to EDITàREPLACE FONT, but the REPLACE WITH drop-down is empty.

 

When printing from ExamView 2.0 on Windows 2000, the print is extremely small.

 

Can you insert GIF images (pictures) into a question?

Macintosh:

Will ExamView Pro run on Mac OS X?

 

Error Type 1 when launching ExamView Pro 3.6 on Mac OS 7.6.

 

When I try to print on my Macintosh, an error appears stating: “Not enough memory to print”.

 

Why don’t tests with mathematical equations print properly?

 

back to top

 

SYSTEM REQUIREMENTS:

 

Windows:

(ExamView)

·         Windows 95, Windows 98, or Windows NT

·         Color monitor (VGA compatible)

·         CD-Rom Drive

·         Hard drive with at least 5 MB space available

·         8 MB available memory (16 MB recommended)

·         Mouse

·         Printer

(ExamView Pro)

  • Windows 95 (or higher)
  • Color Monitor (VGA-compatible)
  • CD-ROM drive
  • Hard drive with at least 5 MB space available
  • 8 MB available memory (16 MB recommended)
  • An Internet connection and access to a server are required for Internet testing features.

MAC:

(ExamView)

  • PowerPC processor
  • 80 MHz computer
  • System 7.5 or higher
  • CD-ROM
  • Color monitor
  • Hard drive with at least 5 MB space available
  • 5 MB available memory (10 MB recommended)
  • Mouse
  • Printer

(ExamView Pro)

  • PowerPC processor, 100 MHz Computer
  • Mac OS 8.2 or higher
  • Color monitor
  • CD-ROM drive
  • Hard drive with at least 5 MB space available
  • 5 MB available memory (10 MB memory recommended)
  • An Internet connection and access to a server are required for Internet testing features.

 

back to top

 

INSTALLATION TIPS:

 

Windows:

  1. Insert the ExamView Installation CD-ROM (or disk) into your CD-ROM/Disk drive.
  2. Windows 95/98: Click on the START button on the Taskbar and choose the Run option.
  3. Use the drive letter that corresponds to the CD-ROM/Disk drive on your computer. The installation program is configured to copy the software to c:\ExamView on your hard drive. However, you can change this location.
  4. Follow the prompts on the screen to complete the installation process.
  5. Remove the CD-ROM/Disk from the drive when you are finished.

 

Macintosh:

1.       Insert the CD-ROM (or disk) into your CD-ROM/Disk drive.

2.       Double-click the installation icon to start the program.

3.       Follow the prompts on the screen to complete the installation process.

 

back to top

 

ISSUES AND SOLUTIONS:  General

 

Issue: How do I activate the password?

 

Solution:

1.       Start ExamView and then close the first window (ExamView-Start-up).

2.       You will get a blank ExamView screen.

3.       Click the Edit menu and select Preferences.

4.       On the first screen (General Tab) you will see a Password box.

5.       Enter a password.

6.       Click OK.

 

back to top

 

Issue: I password protected ExamView, but I cannot remember my password. Is there a way around this?

 

Solution:

Please contact Glencoe Software Support at 1-800-437-3715 Monday through Friday 8am to 6pm Eastern Time.

 

back to top

 

Issue: I installed two different ExamView test banks onto the computer, but the wrong question bank is appearing.

 

Solution: If multiple generators were installed a warning window will appear in front of the “Step 2 Window”. This will alert you that multiple question bank folders were installed. To select the bank you want other than the one shown, you must:

  1. Click the Location button.
  2. Double-click the Banks folder.
  3. Select the bank you wish to use and double-click on it.
  4. Click the Open button.
  5. The chapter list for the book you selected book will now appear.

Note: For Macintosh users, if you do not see the list of chapters, follow the steps above but click on Choose instead of Open in step 4.

 

back to top

 

Issue: I installed my test generator and tried to switch banks, but my current bank doesn’t have any questions in it.

 

Solution: If the new book you installed uses ExamView Pro; the program’s banks are not recognized by the older ExamView program. However, if you launch ExamView Pro, by clicking Start/Programs/ExamView Pro. You will be able to see and use the banks from ExamView and ExamView Pro.

 

back to top

 

Issue: How do I permanently add a question to my test bank?

 

Solution: You must go through the Question Bank Editor.

To create a new question:

  1. Click the New button located at the bottom of the question bank window or press CTRL+N.
  2. Specify the type of question (e.g., true/false, multiple choice, etc.) to create.
  3. Enter the new question, answer, and information (optional). See the Entering/Editing Questions help topic for detailed instructions.
  4. Click the Record button.

 

back to top

 

ISSUE:  How do I insert graphics into a question?

 

SOLUTION:  Graphics can be added to an individual test by clicking on Edit button. To permanently add it to the question bank, use the Question Bank Editor. The program only supports the following graphic formats: bitmap (.bmp), jpeg (.jpeg), TIFF (.tiff), and Macintosh PICT (.pct).

 

  1. Highlight the question to which the graphic will be added.
  2. Click the Edit button.
  3. Select the Insert option on the menu bar.
  4. Click Picture.
  5. The Insert Picture window will appear.
  6. Click the down arrow by the Look In box and browse to the location of the graphic to be inserted.
  7. Select the graphic and click Open.  
  8. The graphic will appear in the question and can then be resized as needed.

 

back to top

 

Issue: Can I link several questions to a single graphic or table?

 

Solution: Yes.  To do it:

  1. Use the Question/Narrative command to create a narrative.
  2. Insert a graphic and/or table.
  3. Create/Edit each question that you want to link to a narrative, and select the narrative you want to use.

 

back to top

 

Issue: How do I change the fonts on my test?

 

Solution:  There are five options you can select for your “font” change. You can select either test title, section title, question numbers, answer choices or a new question.

  1. Go to Edit and select Preferences.
  2. Click on the Style tab.
  3. Select the font you wish to use.

 

back to top

 

Issue: When I reduce the number of multiple-choice answers to two, the correct answer is taken away. Can this be done?

 

Solution: There is a way to design your multiple-choice questions to have only two choices. Below are steps for versions 3.0-3.5 and the new 3.6. Be sure you have version 3.0 or higher of ExamView (now called ExamView Pro).

Reduce Multiple Choice Answers for versions 3.0-3.5 -  The steps below need to be followed for each multiple-choice question:

  1. Create your test.
  2. Double-click on the first multiple-choice question.
  3. Press and hold down the ALT key on the keyboard for the next two steps.
  4. Click on the drop down menu for Choices and select the number of choices you would like on your test. (Click YES on the warning box that says that you may lose some of your choices.
  5. Release the ALT key and check your question. It should reflect the number of choices you selected as well as the correct answer.

Reduce Multiple Choice Answers for version 3.6 -  This is fully automated and changes ALL multiple choice answers:

  1. Create your test.
  2. Press Ctrl+M simultaneously. (For Mac users, press Apple+M.)
  3. Select the number of answer spaces you would like as well as the type of column when the Adjust Multiple Choice dialog box appears.
  4. Click OK to have ExamView Pro automatically adjust your multiple-choice answers.

 

back to top

 

Issue: I want my multiple-choice answers to be in one column. Can I do that without editing each question?

 

Solution: If you have version 3.0 or higher (called ExamView Pro) then there is a universal way to change the multiple-choice columns.

  1. Create a test.
  2. Press Ctrl+M and a dialog box will appear asking how many columns you would like.
  3. Select the number of columns.
  4. Press Enter.
  5. Now your multiple-choice questions are in the format you selected.

 

back to top

 

Issue: When I scramble my multiple choice answers they are not in order.

 

Solution: The program is setup to conserve paper. Once the option to conserve paper is turned off, the problem will be corrected. To correct this, follow the steps below:

  1. Click on Edit and choose Preferences.
  2. Choose the Layout tab.
  3. Click Use Columns.
  4. Click Ok.

 

back to top

 

Issue:  Can a test be formatted to look like a state or national test?

 

Solution:  For ExamView Pro 4.0 or higher there are state and national formats available. The state-specific formats that are available depend on the state abbreviation that is used in the Preferences section.  National formats like ACT, SAT, etc., are also available.

 

  1. Create a test.
  2. Go to the Test menu and choose Style Gallery.
  3. Choose the format you wish to use and click OK.

Note:  Updates to the Style Gallery can be downloaded from http://www.ExamView.com/support/style_gallery2.htm.

 

back to top

 

Issue: How do I create a Spanish version of a test?

 

Solution: Spanish versions of tests can be created in ExamView Pro versions 3.6 or higher. It is important to note that only Glencoe (publisher) prepared banks can be translated to Spanish.

Tests can be created in Spanish, French, German and, of course, English. You can browse to the Banks folder for the chosen language, or create the test in English and translate it to another language.

Creating a Spanish test:

  1. Select the ExamView Pro option of your choice (for example Create a New Test Using the Quick Test Wizard).
  2. Name the test.
  3. Click on the yellow (for Mac it is blue) folder button between the two white rectangles.
  4. Open the Banks folder, and click on the language folder of your choice.
  5. Click Select, and choose the chapters you would like on the test.
  6. Click the Next button.
  7. Select the question types you would like on your test.
  8. Click Next.
  9. Click on the Finish button after previewing your selections.

Note: The above steps will show everything in Spanish. If you would rather create the test in English, ExamView Pro offers a Translate Test feature (for some textbooks). Below are the steps for creating an English test and translating it into Spanish. Again, any changes you make to the questions, or new questions you create, will not translate into Spanish.

Translating a test into Spanish:

  1. Follow the steps listed above, only this time select the English bank (only if you have multiple banks installed).
  2. Click on Test from the Menu bar.
  3. Select Translate Test to Spanish.
  4. Save your test if you have not done so already. ExamView Pro will prompt you to save the test if you have not done so at this point.
  5. Click Save and your test is then translated into Spanish.
  6. Click Save again if you would like to save your new Spanish test.

Note: If you have multiple banks and do not see the correct book’s bank; click here for additional help.

 

back to top

 

Issue: After I translate my test into Spanish, the instructions are still in English.

 

Solution: If you want the instructions to match the language of the test, do the following:

  1. Click on Test from the Menu bar.
  2. Select Instructions.
  3. Select Set Language.
  4. Chose the language you would like the instructions to be translated into.
  5. Click OK.

 

back to top

 

Issue:  What do the difficulty levels A and B (or A, C, and E) stand for in ExamView?

 

Solution:  Difficulty levels can be listed two different ways:

·        A is Advanced and B is Basic

·        A is Average, C is Challenging, and E is Easy.

 

back to top

 

Issue: In the spell checker, can you edit or delete words added to the custom dictionary?

 

Solution: Yes. To do this:

  1. Choose the Spell Check command.
  2. Click the Dictionary button, then the Custom button. All of the words you added to the dictionary appear in the list.
  3. If a misspelled word was added to the list, first remove it and then enter it again.
  4. To  remove the entire custom dictionary:

a.       Delete the ExamView.tlx file. It is located in the Windows folder on a PC-compatible computer or in the System:Preferences folder on a Macintosh computer.

b.       To locate the file, simply do search using Find Files and Folders or Sherlock.

 

back to top

 

Issue: How do I create an Online Test?

 

Solution: To create an online test you will need to do the following:

  1. Start the ExamView Pro program.
  2. Create a new test or open an existing test.
  3. Select the questions you want to include on the test. (You can include any question type on a test, but only objective questions will be graded.)
  4. Click Online from the menu bar.
  5. Select the Online Test Wizard.
  6. Follow the steps in the wizard.
  7. Save your test in the Tests folder.

Note: The steps above should be used if you plan to have students use ExamView Player. To create a test where your students will use the Internet, follow the steps below. For more information on ExamView’s test-hosting service click here.

  1. Start the ExamView Pro program.
  2. Create a new test or open an existing test.
  3. Select the questions you want to include on the test.
  4. Click File and select Publish Internet Test.
  5. Follow the wizard to finish posting the test.