McGraw-Hill EPG
Technical FAQ
TestCheck and Worksheet Builder

versions 2.13 and 3.1

 

System Requirements

Installation Tips

Issues & Solutions

 

TestCheck is a cross-platform learning information system designed to better assist students throughout the learning process.  With TestCheck, you may generate worksheets and exercises that are student specific, as well as track student progress through the electronic Record Book and reports.

The TestCheck versions are 2.13 and 3.1.  To determine your version, start the program and click on Help, then About.  Or, check the date on the CD.  If the year is year 03 (such as 06/03) then it is version 3.1.  If the year is 02 or earlier, then it is version 2.13.

This Help file includes Contemporary Mathematics in Context, Assessment and Maintenance and Worksheet Builder dated 08/03. For earlier version of this software please see the IPS Testmaker Help file

 

ISSUES: The Issues are separated into 3 sections: General, Windows, and Mac. The General section pertains to all operating systems, with subsections for versions 2.13 and 3.1.  You may want to browse other sections regarding your issue.

General

Is TestCheck networkable?

What rights/permissions are needed?

Is there a limit to the quantity of students I can enroll in one data location?

Error “Worksheet is damaged or not a valid test check file and can’t be used” when selecting a worksheet to assign to students

May I use the Sample Database to store my student’s work instead of creating a new data location?

What do the icon’s mean next to the questions in Worksheet Builder?

Is there a maximum for test questions on a worksheet to be scored with a scanning device?

The scanner device will not scan the tests.

Is it possible to export a worksheet into Word or Excel?

Can I change answer choices from A, B, C, D to E, F, G, H ?

I changed my test to a 2 column test but some of the questions don’t conform, they still show up in 1 column.

When taking a quiz/test online (aka LAN)   OR when I print the test, there are Bold g and h’s (some customer’s report other letters) where the parentheses should be.

Equation editor tips

 

Version 2.13

I created some tests and worksheets using Test and Review, how do I open them using TestCheck and Worksheet Builder  ?

How to open a test bank from version 1.74 in version 2.13

Can you use a version 1.74 testbank with version 2.13?

I get some “zzz’s” when printing from my Advanced Mathematical Concepts TestCheck

Trying to create an "on screen" test, TestCheck tells me I must use the printed form.

What is the fastest way to create an "on screen" test?

What is the password for the Management System and for the Data Doctor?

When I try to log into the management portion, it asks for a “Key Disk”

Error "Problems have been found with the data location which require attention.   Contact the TestCheck Administrator for assistance" in the Student program 

How do I create a test using state specific standards?

How do I input student names?   OR    Create a class?    OR    
How do I assign a worksheet so it can be taken online?

How do students take an online test?

 

Version 3.1

Which books use Testcheck 3.1?

I created some tests and worksheets using an earlier version, can I open them with Testcheck 3.1?

Can I use a testbank from an earlier version with Testcheck 3.1?

How do I change the data location for the student application in version 3.1 ?

I’ve clicked on Testcheck Student and it is asking me to select a data location and I can’t get off of this screen. 

What is the login ID and password for the Management System?

Error “Invalid password”

Login and password not working

I’ve set new values for a question but when I print the test the new values aren’t retained.

I’ve tried deleting an item selected, of a multiple set of the same item, but it deletes the last of the set, not the item I’ve chosen. 

How do students take an online (aka LAN) test?

How do I input student names?

How do I create a class?

How do I add teacher names?

How do I assign worksheets, quizzes, tests, etc….over a LAN ?

General information about state standards.

Information about loading state standards.

How to search state standards.

 

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Windows

Error “invalid password” version 3.1

Login ID and password do not work. version 3.1

What files are installed on my Windows hard drive when TestCheck is installed?  version 2.13

What rights must be assigned to the TestCheck data folder if it’s on the network?

Will this software work on Windows NT, ME, 2000, and XP?

When I print I’m getting greek (sometimes referred to as garbage) looking symbols instead of           multiplication, division, subtraction, addition etc… symbols.

When taking a quiz/test online (aka LAN) OR when I print the test, there are Bold g and h’s (some customer’s report other letters) where the parentheses should be.

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Mac

Error “Invalid password” version 3.1

Login ID and password do not work.  version 3.1

Is TestCheck compatible with OS X?

When printing my test, the first page is blank. version 2.13

"Can’t find symbols font, go to equation editor and install the font" message in Equation Editor

What files are placed on the hard drive when I install TestCheck? version 2.13

When I print I’m getting greek (sometimes referred to as garbage) looking symbols instead of multiplication, division, subtraction, addition etc… symbols.

 

 

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SYSTEM REQUIREMENTS:   Please choose operating system 

Windows

Macintosh

 

 Windows

Windows version 2.13:

·         60 MHz Pentium or better

·         16 MB of installed RAM

·         45 MB of free disk space

·         Windows 95 or later

·         Small font mode

·         800x600 resolution (anything higher than 640x480)

Access to a CD-ROM drive (local or network)

Windows version 3.1

Management Application

166 MHz Pentium processor

Windows NT 4.0 with SP 4, Windows 98, Windows ME, Windows 2000 or Windows XP

32 MB RAM

40 MB available hard disk space(varies on the content being installed)

Display with 65,000 colors ( “high color” or 16 bit color) and 800x600 resolution)

CD-ROM drive for installation

Internet Explorer 3.0 or higher required for displaying online help

Printer required for reporting and other functions

 

Student application:

·   166MHz Pentium processor

·   Windows NT 4.0 with Service Pack 4, Windows 98, Windows ME, Windows 2000, or Windows XP

·   32MB RAM

·   10MB available hard disk space

·   Display with 65,000 colors ("high color" or 16-bit color) and 800x600 resolution

·   CD-ROM drive for installation

   Supported Web browsers (for completing Web assignments)

   Students can complete assignments over the Internet using a standard Web browser.

 

   Windows NT 4.0, 98, ME, 2000, or XP

   • Internet Explorer 5.01 or later

Macintosh

MAC version 2.13:

·         66 MHz PowerPC or better

·         12 MB available RAM

·         45 MB of free disk space

·         Mac OS 7.1 or better

·         640x480 color monitor

Access to a CD-ROM drive (local or network)

MAC version 3.1:

·         150 MHz PowerPC processor or better

·         32 MB available RAM

·         40 MB available hard disk space (varies depending on the content being installed)

·         Mac OS 8.6 – 9.2.2 with CarbonLib 1.6 ( CarbonLib 1.6 installer is included on version 3.1 CD-ROM)

·         Display with 256 colors and 800x600 resolution

·         CD-ROM drive for installation

·         Printer required for reporting and other application functions

Supported Web browsers (for completing Web assignments)

Students can complete assignments over the Internet using a standard Web browser.

 

 Macintosh OS 8.6–9.22

 • Internet Explorer 5.0 or later

 • Netscape 4.76 or later

 

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INSTALLATION TIPS: Please choose the appropriate one

 Windows version 2.13

Windows version 3.1

Macintosh version 2.13

Macintosh version 3.1

Windows- Testcheck version 2.13:

1.       Quit any applications that are currently running.

2.       Insert the TestCheck CD into the CD drive.

3.       On the Taskbar, click Start, then choose Run.

4.       Type d:\setup.exe (use the letter of your CD drive in place of the ‘d’), then press Enter

5.       This operation will open an installation wizard to guide your installation. Read the information on the Welcome screen, and press Next.

6.       The following screen asks you to determine where you would like TestCheck to be installed. The default is to install TestCheck on to your hard drive. TestCheck is not a client-server application. Although the program must be installed on the hard drive, the data (data location) can be placed on the server. You will set the path for the data location once you log into the management system.

7.       The next panel allows you to choose which application within TestCheck you wish to install. Depending on where you are installing TestCheck will determine which application will be installed. Choose the type of program and then click Next.

a.      Typical installs the TestCheck Management System, Student System, Worksheetbuilder and Data Doctor.

b.      Manager and Student Application Install: will install only the Student System (where the student can do the non-paper testing) and the TestCheck Management Program (where tests can be assigned and checked) as well as Data Doctor.

c.      Worksheet Builder Application will only install Worksheet Builder program; which allows the teacher to create tests and worksheets.

8.        You have now installed TestCheck into your designated location. Choose the "Yes, I want to restart my computer now." option, and then click Finish.

 

Macintosh - Testcheck version 2.13:

1.        Exit any applications that are currently running.

2.        Insert the TestCheck CD-ROM into the CD-ROM drive.

3.        Double-click the TestCheck CD-ROM icon on your desktop.

4.        Double-click the TestCheck Installer program icon, and then follow the installation instructions as they appear on the screen.

5.        Click Continue to proceed with the installation.

6.        The TestCheck Installation screen will appear. Select Easy Install from the list, then click Install.

7.        The Location Navigation dialog box will appear. The default installation location is your computer’s hard drive. When completed, click Install.

8.        A dialog box will appear warning you that you may need to restart your computer upon installing TestCheck. If you wish to continue, click Yes. If you wish to end the installation process in order to close any open application before you install TestCheck, click No.

9.        After you have installed the program, a dialog box will appear stating that your installation was successful. If you are finished installing TestCheck into your desired location, click Quit to exit the installation process. Click Continue to perform further installations. If you see a Restart button, that means TestCheck has installed some extensions onto your system which require you to restart your computer in order to properly run TestCheck. You may use the Restart button to restart your computer now, or follow normal procedures for restarting your computer at a later time.

Setting up a data path:

The data path allows you to maintain student files in a consistent and convenient manner. It is recommended that you do not set this location up within the TestCheck folder.

To set the path up (which is done by a wizard):

·         Launch TestCheck

·         Register by typing in your name and the name and location of your school.

·         Click Next to view your Data Location Choices.

·         Select the data location of your choice. Be sure to set the path at the root of the drive.

·         Click Finish to complete the setup.

Note: The first time you launch the application, you will be asked to set a data location. However, if you designated one but would like to change it you will do the following:

1.       Click on the School button.

2.       Click on the Preferences button.

3.       Double-click on Data Location.

4.       Follow the steps in the wizard.

5.       Record the location chosen in case you need to move it or gain access to it in the future.

6.       Click Finish to complete the setup.

 

Windows NT Network Rights:  Grant Change permissions to the TestCheck data folder on your server.  If you want to assign specific rights to the folder, they must be:  Read, Write, and Delete permissions.

Novell Network Rights:  Grant Read, Write, Create, Erase, Modify, and File Scan permissions to the TestCheck data folder.

Windows- Testcheck version 3.1

Note for users of Windows XP:  To successfully install TestCheck , you must login to your computer as the local Administrator.

Instructions include installing the management and student applications to a TEACHER computer and sharing data over a network,  AND installing student application only to a STUDENT workstation.

1. Insert the CD in your CD-ROM drive. If autorun is enabled the Setup application will start and you can proceed to step 4.

2. Click on Start button and choose Run.

3. In the Run window, type X:\SETUP, where X is the letter for your CD-ROM drive. Click the OK button.

 

The Setup wizard

4. Read the Welcome information and click the Next button.

5. If the Information panel is presented read the information and click the Next button.

6. License Agreement panel may be presented. Read the License Agreement text. Click the Yes button.

The No button will exit the Setup wizard.

7. Choose Destination Location panel – accept the default location to install TestCheck by clicking the Next button. To change the default location click the Browse button and choose a new folder.

8. Setup Type pane - 

 -- If installing the Management application on a teacher's computer, choose the Management and Student applications option. Click the Next button to continue.

 -- If installing the Student application on a student workstation choose Student application option. Click the Next button to continue.

9. If your TestCheck CD-ROM includes state standards, the Select State panel will be presented. Select your state and click the Next button to continue (doesn’t apply if only installing Student application).

10. Select Program Folder panel - select the folder where you want TestCheck to be listed on the Windows Start menu. You can accept the default suggestion, type a new name, or choose an existing folder. Click the Next button to continue.

11. Completed panel – Installation is Complete, choose Yes to restart your computer now, or No to exit Setup. Click the Finish button to complete Setup.  If you choose No, you will need to restart your computer before you can use TestCheck .  If installing Student application only you can stop  and go here

 

Copying Management data to a shared location

After you install the Management components, you will need to move the installed data to a shared location, then set the application to use the new location.

12. Identify a network location that will be read-and-write accessible to all TestCheck teachers and students.

13. Open the folder the Management application was installed to and locate the sub-folder named ClientData and copy it to the shared network location identified in step 10.

14. Log into the Management application. Choose Preferences from the Edit menu.

15. In the Location panel, click the Select button and navigate to the data location identified in step 10 above. Open the ClientData folder in this location and click the OK button.

 

Installing on another teacher computer

16. Follow steps 1–11 above to install the Management application on another computer. To share the data, you will need to specify the location identified in step 10 for the Management application.

17. Log into the Management application on the new computer and choose Preferences from the Edit menu.

18. In the Location panel, click the Select button and navigate to the data location identified in step 10 above. Open the ClientData folder in this location and click the OK button.

Locating the student database

When you install the Student components you will need to locate the data to use.

1. Start the Student application. The Select New Data Location screen will be displayed.

NOTE: If the Login screen is displayed, then the database has already been located for this installation, and you can login or exit.

2. Click the Select Location button and navigate to the network location where the shared database folder was created.

3. When you have located the database, click the Restart button.

NOTE: If you cannot locate the database, do not click the Restart button, instead, press Alt +F4 to force the Student application to quit.

 

Macintosh- Testcheck version 3.1:

CarbonLib 1.6 is required. If unsure of the version on your Macintosh, install it from the TestCheck CD-ROM before continuing with the steps below.

Management Installation with Remote Data

1.       Insert the CD in your CD-ROM drive.

2.       Double-click the TestCheck icon on the desktop

3.       In the TestCheck window double-click the TestCheck Installer icon.

4.       Click the Continue button in the installer splash screen

5.       License Agreement panel – Read it then click the Agree button. Clicking Disagree will quit the installer.

6.       Easy Install panel –

 

If installing to a teacher computer click the Install button to continue.

 

NOTE: If you are installing to a teacher computer and if instead of Easy Install you see a list of states, then select  your state from the list and click the Install button.   

 

If you are installing to a student computer click the Custom button to continue.  In the Custom Install panel select Testcheck “name of book” Student and click the Install button.

 

7.       Select Disk window - select the disk you want to install to.  Click the Choose button to continue.

8.       When installation is complete, you may be prompted to restart your computer. If so, click the Yes or Restart button.  Otherwise, click the Quit button to quit the installer.

 

Copying Management data to a shared location

 

If you are installing to a teacher computer -- After you install the Management components, you will need to copy the installed data to a shared location, and then set the application to use the new location.

 

9.       Identify a network location that will be read and write accessible to all TestCheck teachers and students.

10.   Open the folder the Management application was installed to and locate the folder named ClientData and copy it to the shared network location identified in step 10.

11.   Log into the Management application. Choose Preferences form the Edit menu.

12.   In the Location panel, click the Select button and navigate to the data location identified in step 10 above.  Select the ClientData folder in this location and click the Choose button. Once you have selected the new data location, you can delete the ClientData folder from the local workstation.

 

 If you are installing to a student computer – When you install the student components you will need to locate the data to use.

 

10.    Start the student application.  The Select New Data location screen will be displayed.

 

Note: If the Login screen is displayed, then the database has already been located and you can login or exit.

 

11.    Click the Select Location button and select the database folder at the shared network location (specified when you installed the management application above).

12.    When you have located the database, click the Restart button.

 

Note: If you cannot locate the database, do not click the Restart button; instead press Command+option+escape to force the student application to quit.

        

 

Installing on another teacher computer

 

13.   Follow steps 1-9 above to install the Management application to another computer. To share the data, you will need to specify the location identified in step 10 for the Management application.

14.   Log into the Management application and choose Preferences from the Edit menu.

15. In the Location panel of the Preferences dialog, click the Select button and navigate to the data location identified in step 10 above.  Select the ClientData folder in this location and click the OK button.

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ISSUES AND SOLUTIONS:

 Issue: Which books use Testcheck 3.1?

 

 Solution: The following textbooks were updated to TestCheck 3.1 in 2003:

 

·         Pre-Algebra (2nd printing)

·         Algebra 1 (2nd printing)

·         Algebra 2 (2nd printing)

·         Geometry

·         Algebra C&A

·         Geometry C&A

·         Advanced Mathematical Concepts

·         Chemistry Matter and Change 1 , 2 and 3

·         Contemporary Mathematics in Concepts Courses 1, 2, 3, 4 (CD dated 08/03)

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Issue:   I created tests and worksheets using Test and Review, how do I open them using TestCheck version 2.13?

 

Solution: Note: The terms book, library, and test bank can be used interchangeably.

1.   Start Testcheck 2.13 Worksheet Builder program.

2.       Click on File and Open

3.       Browse to the folder where the older Test and Review program is installed.

4.       Open the Wsbuildr folder.

5.       Double-click the worksheet you want to open (worksheets have a .wss extension) and it will open.

Note:  You won’t be able to add new questions until you place the files of the older library into the folder of version 2.13.  Those instructions are listed elsewhere in this help file.

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Issue:  How to open a test bank from version 1.74 in version 2.13 OR

Can you use a version 1.74 testbank with version 2.13?

 

Solution:  Note: The terms book, library, and test bank can be used interchangeably.

Worksheet Builder is backward compatible, except the very early versions of Test and Review software like 1996 (c). The customer can either install the book disk into the Worksheet Builder folder, or somehow get the book files & put them in the Worksheet Builder folder.

When a book is installed in one of our test generator folders on a Windows machine, it is comprised of two almost identically named files. The only difference in the names are the extensions .bk and ._bk.

1.        Older book files may look like (for example) xea2bm00.bk

2.        Newer book files may look (shorter) more like hmco.bk

3.        If the older book files are already installed, it may be easier to copy and paste them from the location they reside in; into the Worksheet Builder folder.

4.        If the test generator book disks (one or two per book, depending on the book size) are self-installing, just run their installer and point to the TestCheck\Worksheet Builder folder as the target.

Note: Some of the older test generators' book disks are not self-installing and must be installed.  In that case, simply install the program to the hard drive then follow the directions in step 3 above by copying/pasting the dual book files into the \TestCheck\Worksheet Builder folder.

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 Issue:  I created some tests and worksheets using an earlier version, can I open them using TestCheck 3.1?

 

Solution: No, it isn’t possible to do this.  Testcheck 3.1 is very different from earlier versions and the tests aren’t compatible with earlier versions.

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 Issue:   Can I use a “testbank” from an earlier version with Testcheck 3.1?

 

Solution:  Worksheet Builder is backward compatible except the very early versions of Test and Review software like 1996 (c), so versions that start with a 1 (such as 1.74) do not work.

Note: The terms book, library, and test bank can be used interchangeably.

When a book is installed in a test generator folder on a Windows machine, it is comprised of two almost identically named files. The only difference in the names are the extensions .bk and ._bk.

Older book files may look like (for example) xea2bm00.bk

Newer book files may look (shorter) more like gla1.bk

 

To bring earlier test banks into the 3.1 version, do the following:

 

1.       If the test bank from an earlier version isn’t installed, then install it and accept the defaults.  If you don’t accept the defaults then note where you are installing it. 

2.       Start the Testcheck 3.1 Management program then click on Worksheet Building.

3.       Click on Testbank and then click on Add Testbank

4.       When the load Testbank box opens browse to the earlier version testbank.

5.       Open the TestCheck folder and then the Wsbuildr folder.  Choose the .bk file testbank and then click Open.

6.       A “Load a Book” dialog box appears. Watch the status indicator to make sure the book is loading. This might take some time.

7.       Click the Done button once the message “Loaded Successfully” appears. Note: The screen might flash but the new book will be there.

8.       To open the “new” testbank: At the bottom of the Testcheck window is a yellow bar with a brick image. Above that bar (to the right of the Record Book) is a drop-down menu with the name of the currently installed book.  Click the drop-down arrow and the name of the newly loaded testbank should be listed.  Click on it and the testbank should open.

 

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Issue: Is TestCheck networkable?

 

Solution: This is not a client-server application.  The application itself must be installed locally and worksheets saved locally.  However the test data can be saved to the network.  TestCheck has been tested with 15-20 workstations using the same data location on a server.

Click here to view the appropriate rights needed for Novell, and Windows NT Network data locations.

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Issue:   I get some “zzz’s” when printing from my Advanced Mathematical Concepts TestCheck

 

Solution: This was a known issue using TestCheck 1.0 and Worksheet Builder 1.74. The problem has been resolved in new versions of the Worksheet Builder.

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Issue:  Is there a limit to the quantity of students I can enroll in one data location?

 

Solution:   For Testcheck version 2.13 you are able to enroll a maximum of 400 students per data location.

Note on version 2.13:  After you install TestCheck and start the Management system, you will be asked to register and choose a path for your data location.  To change the path at anytime after the first logon, click on School then the Preferences section and change the data location.  If you need to set up multiple data locations, name them very differently and locate them in different folders on the server.

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 Issue:  How do I change the data location for student application in version 3.1?

 

Solution: Contact Software Support for assistance.

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Issue: After I clicked on TestCheck Student I am asked to select a data location and I can't get off of this screen.  

 

Solution: Version 3.1 has no Exit button on the initial Student Application screen.  First try the usual "close window" keyboard options of  (Ctrl + F4 or Alt + F4 or Escape).  If none of them work then they choose a data location.  This can be changed later, see the issue “How do I change the data location for student application?”).

To Exit the Data Location screen:

1. Click the Select Location button.

2. Browse to the Sample or Client Data folder or create a new data location.

3. Click ok then click the Restart button.

4. The window that appears has an Exit button on it. 

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Issue:  Trying to create an "on screen" test, TestCheck tells me I must use the printed form.  

 

Solution:  In order to use the student "on screen" testing; only multiple choice questions can be used.

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Issue: What is the fastest way to create an "on screen" test?

 

Solution: You can either create a test using the normal drag and drop method or you can use the Find feature (this is faster).

Note: Remember that only multiple choice questions can be used for "on screen" testing.

To use the Find feature:

1.       Select a chapter or topic in your library panel

2.       Open the Library menu and select Find.

3.       De-select Free Response (since you are trying to make an "on screen" test).

4.       Click the Find button

Note: Whatever elements of the library you have selected prior to opening the Find dialog box will be reflected in the "Current Selection" in that dialog box. Running Find produces Search Results, which will replace the library you just searched.

5.       Now that you have found all the multiple choice items in the chapters you would like to create a test for, use all or some of them to create a worksheet for import.

6.       Save and name the worksheet. Remember to name the new test in such a way as to differentiate it from a free response worksheet.

Note: Macintosh Worksheet Builder looks a little different from the Windows version. Mainly, both title bars reflect the name of the saved worksheet.

7.       Close Worksheet Builder.

 

NOTE: If you did not save the worksheet in the Worksheet Builder folder, be sure to remember where you saved to as well as what you named it.

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Issue:  What is the password for the Management System and Data Doctor?

What is the login ID and password for the Management System?

 

Solution: Contact Software Support for assistance.

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Issue:    ErrorInvalid Password”  OR

Username and password do not work       version 3.1 only

 

Solution: The login screen displays but won’t accept any entry as it cannot confirm a valid database.  Some causes:

·      Network or server data location disrupted – such as server down, drive letter changed or not mapped.

·         The data location or files in the data location were moved, renamed or deleted. To properly change the data path, click on:   Edit, Preferences, Change Location.

·      A user points TestCheck to an invalid database location.

A fix CD can be sent to the customer for their specific program or they can download the needed file from our website, www.epgtech.com.

Here are instructions for downloading the file: 

NOTE:  Please make sure the program is still installed and that it is installed to the default location and if it isn’t please reinstall. If it isn’t installed to the default location remove it and reinstall to the default location.  To remove the program insert the Testcheck CD-ROM and a screen will appear that has a choice to Remove which is what you should choose.

1.       Go to our website www.epgtech.com and choose Updates.

2.       Choose the division that your book belongs to. If you have a Glencoe book choose Glencoe and if you have a Macmillan book choose Macmillan.

3.       Look for the link named Testcheck Update and click on that.

a.        If you have a Glencoe book then choose your book.

b.       If you have a Macmillan book click the link titled “Click here to download the update”.

4.       A download file window will open, choose Save. Save the file to your desktop.

5.       If you don’t have WinZip on the workstation then first download it from the WinZip website, www.winzip.com.  If you have WinZip then proceed to the next step.

6.       Open the Testcheck Update folder that’s on your desktop and inside there will be another Testcheck folder, open it.

7.       Click on the setup.exe file to run the update.

8.       You will be asked if you want to update the program, click Yes.

9.       Follow the on screen instructions and the update is done.

10.   Try the Testcheck program and the default password should work.

 

NOTE: The Testcheck program should’ve been installed to each workstation’s C drive (however it is fine to have the database folder on your network), as a result you will need to run the update on each workstation having the issue.  If you don’t want to download the update to each workstation you can copy the file you downloaded in step 4 to a location on your network and then go to each workstation and copy that folder to each workstation’s desktop.  Then you can proceed with step 5.

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Issue:   Error “Worksheet is damaged or not a valid test check file and can’t be used” when selecting a worksheet to assign to students

 

Solution: Check the path of your data directory.  TestCheck should be in a root directory, example: F:\TestCheck Data.  Also be sure you did not use a mixture of UNC paths and mapped drives.  TestCheck will work on both, but using only one of these options is best.

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Issue: When I try to log into the management portion, it asks me for a "Key Disk" -  what is that?

 

Solution: A Key Disk is a special security measure to help prevent unauthorized access to the program.  It allows the management program and its contents to be safe from unauthorized users.  If the password is guessed, the data in the management system is still protected.

When asked for a Key Disk, it is asking you to put a special floppy disk in the drive to unlock the program, and then you can gain access. If you do not have a Key Disk, the program will not start.

This feature will not be turned on unless someone clicks the check box. TestCheck does not come with a pre-made Key Disk; it is something the administrator will create. This function is available to Administrators only.

To make a Key Disk:

1.       Log into the TestCheck Management System.

2.       Click on the School button.

3.       Click on Preferences.

4.       Scroll down and select Security.

5.       Checkmark Require key disk for login.

6.       Click the button Make a Key Disk.

Note: Once a Key Disk is created, you will always be required to logon using it and the password. To stop using the Key Disk follow the steps above and uncheck the field Require key disk for login.

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Issue:   Error "Problems have been found with the data location which require attention.   Contact the TestCheck Administrator for assistance" in the Student program  

 

Solution: TestCheck scans your data locations to ensure they are operating normally.  If the program finds inconsistencies with the data, this error appears.  Run the Data Doctor utility to repair the database.

Note: The Data Doctor that came with TestCheck is a special utility program to help maintain the program database. This utility repairs the normal "wear and tear" caused by the continuous storing and retrieval of information.  Although you should not run this program daily, do so at least once every marking period to keep the program working efficiently.

Using the Data Doctor:

1.       Before you run the Data Doctor program, make sure no one is using the TestCheck program. If you try to repair your database while someone is using the program, data could be permanently damaged.

2.       If you haven't run the Data Doctor program, locate and double-click the TestCheck program folder on your hard drive or network file server to open it.  Double-click the Data Doctor folder, and then the TestCheck Data Doctor program icon.

3.       First - when the Password dialog box appears, enter the Data Doctor Administrator password and click OK.  Note:  If you have not yet created an individual password for Data Doctor, use the default password.  To get the TestCheck Data Doctor default password, see the TestCheck user manual index entry - Password.

4.       Next a dialog box that appears for you to indicate the location of your TestCheck database. Using the file navigator, select the appropriate location on your hard drive or network, and click OK.

5.       When the Data Doctor dialog box appears, review the list of available files. Then do one of these:

·         Select the individual files you want to repair, then click the Fix Selection button.

·         Click the Fix All button to repair all files.

6.       When the Data Doctor finishes repairing the files, click Quit.

7.       The Data Doctor will provide the complete folder location of a text file that lists the results of the report.   Record this location: you should review this file for more specific information about the repair, especially if the Data Doctor was unable to repair all of the files.

After you noted the folder location; click OK to quit the Data Doctor utility program. You can begin using the TestCheck program again.

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Issue:  May I use the Sample Database to store student work instead of creating a new data location?

 

Solution:  The Sample Database is only designed to preview the TestCheck program.  A data location must be setup specifically for student data.  Each time TestCheck is installed, it completely replaces the Sample Database directory and any student work stored there will be lost upon reinstall.

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Issue:  What do the icon’s mean next to the questions in Worksheet Builder?

 

Solution: The icons have the following meanings:

Die: dynamic questions with multiple iterations of that problem
Die with a slash: static-this question remains the same anytime it is used.
Flying pencil: free response
ABCD: multiple choice
Little face: User created or user edited questions

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Issue:  How do I create a test using state specific standards?

 

Solution:  Newer releases of TestCheck come with state specific standards.  The first step of the installation process has you select a state, this installs the state specifics.

Note:  If a state isn’t selected, the program defaults to Alabama (the first state listed).

 

1.        To locate the state standards, first ensure you installed a library that has state standards.  To determine this:

  1. Verify during the install that you check the state in question. (to install additional state libraries, you need to re-install).

Note:  If you want multiple states installed, an install is required for each additional state (3 states require 3 installs).  If the state has standards, the PDF file will appear in the TestCheck or Worksheet Builder folder.  It also appears under the Library menu within the Worksheet Builder.

  1. After install and restart, look in the WorksheetBuilder folder of Test Check for a PDF file (ie: TX Chemistry Standards) whose filename includes the state abbreviation.  If it isn’t there, the state library you installed probably did NOT have standards available.

 

2.       A second way to determine if a library has state standards:

  1. Launch WorksheetBuilder
  2. Pick a library to display from the Library menu
  3. If you do not have state codes to search, open the first item in the left panel and press the "next" button (>>).
  4. Scroll down from item to item, looking at the Keyword field for a code.

 

3.        Another way is to search using WorksheetBuilder's Find feature.  Again, if you do not have a PDF file listing codes, make some educated guesses -- such as:  Search the entire library, including partial words ("al"  the first two letters for "algebra" code in many states, or "geo" for "geometry").

 

If no Search results are displayed and no PDF file exists for the state, then you installed a state library for which state standards are not available.  If you were told by the sales representative that there are state standards, it is possible you received an older release that didn’t include them at the time of printing.  Contact the sales representative for a newer copy.

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Issue:  General information about state standards and how to load 

 

Solution:  Many newer releases of TestCheck come with state specific standards.  The installation process has you select a state, this installs the state specifics.

Note:  If a state isn’t selected, the program defaults to Alabama (the first state listed).

 

To see if the correct state was chosen when installed, open the Testcheck folder then open the State Standards folder.  You should see a PDF file whose filename includes the state abbreviation (ie: CA Alg 2 Standards.pdf).  If that matches your state then open the Import folder.  You should see 2 files and at least 1 should have the state abbreviation and end in .tag (for example GLA2_FL.tag for Glencoe Algebra 2 Florida).

 

If you did not choose your state during installation then the program will need to be reinstalled so the correct standards get loaded.  To do this:

1.       Put in the program CD-ROM and click setup.exe and choose Modify. 

2.       You will get a screen asking which components to install.

3.       Make sure all items are checked (this will not overwrite database files) and click Next.

4.       Choose their state and click Next. 

 

After verifying there is a .tag file inside the Import folder, the next step is loading the State Standard.  To do that:

1.       Start Testcheck Management

2.       Click on Worksheet building

3.       Click on Testbank

4.       Then Load Standards

5.       A window will open that is looking to the Import folder inside the Testcheck folder. If it isn’t looking to the Import folder browse to it.

6.       Look for the .tag file. Either click the .tag file once then click Open, or double-click the .tag file.

7.   After about 15-30 seconds the Import folder window should close and return to the worksheet builder.

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Issue: How to search for state standards.

 

Solution: First make sure that the customer chose their state during installation AND that they have loaded the standard -- for more information on that please see the issue “General information about state standards”.

Once you know that the customer chose the correct state during install and loaded the standard then you can proceed with searching for them. Here is how to search.

1.       Start Testcheck Management

2.       Click on Worksheet Building

3.       Click on Testbank

4.       Then Search

5.       Leave the defaults set and click on the Advanced button

6.       Click Standards and a window will open that lists the standards.  If the window doesn’t show any standards then the standards haven’t been loaded yet or weren’t available when the CD-ROM was released. 

NOTE: If this is the case then stop here and go to the issue “General information about state standards” in this Help file for instructions on how to load standards.

7.       If you see a list of standards then highlight the standard(s) you want to search for. To highlight more than 1 hold down CTRL and click on each standard you want to search for.

8.    Click OK and then click Search to view results.

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Issue:   What is the maximum test questions that can be scored with a scanning device?

 

Solution: The scan cards used in an AccelScan scanner can accept up to 100 problems.

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Issue:   The scanner device will not scan the tests.

 

Solution: Scanners used for TestCheck version 1.0 are sold by the Renaissance Corporation.  There are two AccelScan scanners.  The original version of Testcheck recognizes only the older Optical Mark Reader (gray and beige) scanner and requires bubble cards with a copyright of 1998 or 2000 and the name Advantage Learning Systems.

TestCheck 3.0, released in 2003, will be compatible with the newer Intelligent Mark Recognition (dark gray) scanner.  This scanner reads only 2001 and later cards with the name Renaissance Learning Inc.

 

To exchange a scanner for the correct version, contact RLI at 800-338-4204. 

Schools with TestCheck and Accelerated Math need different scanner models. 

Note:  The scanners need to be powered ON before launching TestCheck.

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Issue: How do I input student names?   -OR-   Create a class?    -OR-

How do I assign a worksheet so it can be taken online?   Version 2.13

 

Solution:  All of the following are done in Testcheck Management :

Adding  students:

1.       Click on the School button.

2.       Click the Student button.

3.       Click the Add button.

4.       Type in the student's information.

5.       Click Okay to accept the new student information.

6.       Click either Yes or No depending if you would like to add more students.

 

Creating a class:

1.       Click the School button.

2.       Click the Classes button.

3.       Click the Add button.

4.       Type in the name of your class, the password you would like assigned to it, and then click on the Assign Teacher button.

·         Note: Only click on the Assign Teacher button if your name is not on the drop down menu.

6.       Type in the information requested for the Assign Teacher dialog box and click Okay.

7.       Click Okay to accept the new class.

8.       Click either Yes or No depending if you would like to add more classes.

Enrolling Students:

1.       Click the School button.

2.       Select the class where you would like to enroll your students.

3.       Click the Enroll button.

4.       Click on the first student's name in order to select it.

·         Note: There is a column labeled Classes to let you know if they have already been assigned to a class.

7.       Click the Okay button and TestCheck will enroll the student into the class you selected

8.       Continue enrolling until all of your students have been assigned into your class(es).

9.       Click the School button to take you back to the main menu.

 

 

Assigning Worksheets:
At the main menu click the Classroom button.

1.       Click on the Record book button.

·         Note: If this is the first time entering the class a dialog box will appear stating there are not any worksheets assigned for this class. Click Okay.

3.       Click on Recordbook from the File Menu.

4.       Click on Import Worksheet.

5.       Click on the Select Worksheet button. A dialog box appears entitled: Select a Worksheet to Import.

6.       Click on the Worksheet of your choice.

·         Note: Do not use the Sample Worksheet folder.

7.       Click the Open button. Follow the Wizard to finish assigning the worksheet.

·         Note: While following the wizard, it is here where you would decide if you would like a paper test or an online test.

8.       Click Finish on the last screen of the wizard. You are brought back to your student list and will see the double green arrows in each row where student names appear. The worksheet is now assigned.

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 Issue: How do I input student names?   -OR-   Create a class?    -OR-

Add teachers?   Version 3.1

 

Solution:  All of the following is done in Testcheck Management:

Adding  students:

1.       Click on Manage Students.

2.       Click File then New.

3.       Type in the student information including login name and password

4.       Click Okay to accept the new student information.

5.       Repeat steps 1-4 to add additional students.

 

Creating a class:

1.       Click on Manage Classes.

2.       Click File then New.

3.       Type in the class information.

4.       Under the students tab click the Add button and choose the students who should be added to class.

5.       Fill out any other pertinent information under the other tabs.

6.       Click Okay to accept the new class information.

7.       Repeat steps 1-6 to add additional classes.

 

Adding teachers:

1.       Click on Manage Staff.

2.       Click File then New.

3.       Type in the teacher information including login name and password

4.       Under the Classes tab click the Add button and choose the class(es) assigned to this teacher.

5.       Fill out any other pertinent information under the other tabs.

6.       Click Okay to accept the new teacher information.

7.       Repeat steps for additional teachers.

 

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Issue: How do students take an online test?

 

Solution:  Once the worksheet is assigned as an online test, students will do the following:

1.       Launch TestCheck Student.

2.       Click the Login button.

3.       Click on your name.

4.       Type in the password.

5.       Click on Work on Assignment.

6.       Click on the assigned worksheet (The worksheet's name will appear).

7.       Click on Start and begin the test.

8.       Read the question and click on the answer you believe is correct.

9.       Click on the right arrow to move forward.

10.   Click Score Now once the test/worksheet is completed.

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Issue: How do students take a LAN test?

 

Solution:  Once the worksheet is assigned as LAN quiz/test/worksheet (instructions for doing this is elsewhere in the help file), students will do the following:

1.       Launch TestCheck Student.

2.       Enter their login name and password.

3.       Click the button Select an assignment to work on.  If there is more then 1 assignment click on the assigned worksheet.

4.       Click on Start to begin the assignment.

5.       When finished click Scoreboard.

6.       If they want to go back to any questions they can do so from the Scoreboard. 

7.       Once they are satisfied with their answers then click Score Now

8.       Click Done.

 

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Issue:  How do I assign worksheets, quizzes, tests etc… over a LAN? 

 

Solution: Here is how to do this:

1.       Create, or open, a worksheet, quiz or test.

2.       Save and name it and set the time limit, if wanted.

3.       Put a checkmark in front the box named Public.

4.       Click OK and that window will close

5.       Click on Worksheet then Publish

6.       A wizard will walk you through the process.

7.       On the first screen you select a worksheet.  NOTE:  Only Public worksheets will show.

8.       Choose remaining options and click Next.

9.       Choose LAN as the publishing location

10.   Click Next after choosing the options, parameters and on-line sessions.

11.  Review your choices and click Finish.

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Issue:  Is it possible to export a worksheet into Word or Excel? 

 

Solution: With version 1.x and 2.x it is not possible.  You may wonder about upgrading to 3.1, however not all Glencoe titles have been upgraded to version 3.1. 

Elsewhere in this help file it lists the few Glencoe books that upgraded to version 3.1. If you have one of these titles, then upgrading might be possible, you would need to contact your McGraw-Hill sales rep. If you don’t have one of these books then there isn’t a 3.1 version for your book.

If you have version 3.1 here are the instructions:

1.       Start Testcheck Management

2.       Click Worksheet building

3.       Create, or open, a worksheet.

4.       Save the worksheet.

5.       To export,  click on File then Export

6.       A window will open and you can keep the name used in step 4, or you can rename it.  Choose where you want it saved to and click Save.

NOTE: The worksheet will save with an rtf (rich text format) extension, there is no other option.

To open the exported file go to where you saved it, double-click it and it will open in Word or whatever program you have that reads .rtf files.

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Issue: Can I change answer choices from A, B, C, D to E, F, G, H ?

 

Solution: It isn’t possible in version 2.13.  You may wonder about upgrading to 3.1, however not all Glencoe titles have been upgraded to version 3.1. 

Elsewhere in this help file it lists the few Glencoe books that upgraded to version 3.1. If you have one of these titles, then upgrading might be possible, you would need to contact your McGraw-Hill sales rep. If you don’t have one of these books then there isn’t a 3.1 version for your book.

If you have version 3.1 here are the instructions:

1.       Start Testcheck Management

2.       Click on Worksheet Building

3.       Create a worksheet

4.       Click on Worksheet then Layout

5.       Click the Answer Choices tab

6.       Click the drop down for Sequences and make your choice

7.       Next to Repeat choose to repeat 2 or 3 times

 8.   Click OK.

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Issue: I changed my test to a 2 column test but some of the questions don’t conform, they still show up in 1 column.

 

Solution: This was an issue in version 2.13 and there isn’t a fix for it. We have also tested this on version 3.1and although you may have more success it still doesn’t appear to be fixed completely.

You may wonder about upgrading to version 3.1, however not all Glencoe titles have been upgraded to version 3.1. 

Elsewhere in this help file it lists the few Glencoe books that upgraded to version 3.1. If you have one of these titles, then upgrading might be possible, you would need to contact your McGraw-Hill sales rep. If you don’t have one of these books then there isn’t a 3.1 version for your book.

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Issue: There are bold g and h’s or other letters where parentheses should be, when taking a LAN test/quiz or when I print the test.

 

Solution: Reinstalling Equation Editor usually clears up this problem.  It is related to a font that gets installed when Equation Editor is installed.

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Issue: I set new values for a question but they aren’t retained when I print the test.

 

Solution:  This is a known issue with version 3.1.  Contact Software Support to see if there is an update that addresses this issue.

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Issue: I tried deleting an item from a multiple set of the same item, but it deletes the last of the set, not the item I choose.

 

Solution:  This is a known issue with version 3.1.  Contact Software Support to see if there is an update that addresses this issue.

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Windows

Issue: What files are installed on my Windows hard drive when TestCheck is installed? Version 2.13

 

Solution: Within the TestCheck folder are several important executables –

·         TestChkM.exe launches the TestCheck Management application where you create classes; import students and worksheets score tests and print reports.

·         TestChkS.exe launches the TestCheck Student Application where students take on-screen tests, score them, and review the results.

·         TcDataDr.exe launches the Data Doctor, a utility that can perform surgery on your database when emergencies arise (User Notes, p. 62 & TCData Doctor Read me file).

Also in the TestCheck folder is the Worksheet Builder folder. This one contains all of Worksheet Builder (WSB) files—

·         WsBuildr.exe which launches Worksheet Builder. Worksheet Builder allows the user to create either tests or worksheets. Once created, the test or worksheet can then be taken as an "online" test/worksheet, or as a paper test/worksheet.

·         Any saved worksheets (each has a ".wss" or ".ws" extension)

·         Your library files (two per library; their filenames are identical except for the extensions ("._bk" and ".bk")

·         Eqnedit.exe which launches Equation Editor. Equation Editor allows users to create equations that maybe inserted into their worksheets.

1.       To return to the Math style, do one of the following:

2.       From the Style menu, choose Math. Press CTRL+SHIFT+=.

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Issue:  Equation Editor tips

 

 Equation Editor Tips:

When Equation Editor is started, there are two rows of buttons, which run across the top of the screen. The first row contains symbols, and the second row contains templates. Below are steps on how to insert either a symbol or a template.

Inserting a symbol or template:

1.       Position the arrow pointer over a symbol or template palette.

2.       Press and hold the mouse button to display the contents of the palette.

3.       While holding the mouse button, drag the pointer to the symbol or template you want to insert.

4.       When the symbol or template is highlighted, release the mouse button.

Note: Symbols are single characters such as logic symbols, set theory symbols, and Greek characters. Templates are symbols combined with one or more empty slots, which provide a framework for creating basic mathematical constructs such as fractions and integrals. You insert a template and then fill in its empty slots.

Adding words in equation:
This will enable the SPACEBAR and, if you have Equation Editor's styles defined in the recommended way, this will apply plain roman character style to the text phrase. The steps are as follows:

1.       Place the insertion point where you want the phrase to start.

2.       From the Style menu, choose Text. Press CTRL+SHIFT+E.

3.       Type the phrase.

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Issue:  What rights must be assigned to the TestCheck data folder if it’s on the network?

 

Solution: Windows NT Network Rights:  Grant Change permissions to the TestCheck data folder on your server. If you want to assign specific rights to the folder, they are: Read, Write, and Delete permissions.

Novell Network Rights:  Grant Read, Write, Create, Erase, Modify, and File Scan permissions to the TestCheck data folder.

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Issue: Will this software work on Windows NT, ME, 2000, and XP?

 

Solution: VERSION 2.13 - Cursory testing has been performed on these Windows platforms and no problems were found.

Note: Our customer base uses a wide variety of operating systems and applications and our software must be developed to be used on some lower end systems to meet our customer needs. Because of this, we cannot guarantee that our software will always work as expected as new operating systems and other applications are developed. We encourage you to give our products a 'test drive' on any new system you plan to implement. If you are not satisfied with the performance of our products, we will do our best to deliver a compatible product to you in a timely manner or refund your money.

VERSION 3.1 - Yes, the 3.1 version of TestCheck works on those operating systems.

Note for users of Windows 2000 and Windows XP:

Settings for TestCheck are stored separately for each person that uses your computer (specifically, for each account on your computer). For each person that logs in to your computer to use TestCheck, a separate set of information is maintained. The first time such a user starts TestCheck, the Registration Wizard runs. Each user will have to identify the location of the database they want to use.

If you install the Student application on a computer with one of these operating systems that will be used by more than one student (such as in a computer lab), you may want to set up a single computer account for all students to use when completing TestCheck assignments.

 

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Issue:  When I print I get Greek (sometimes referred to as garbage) looking symbols instead of multiplication, division, subtraction, addition etc… symbols.

Solution: Testcheck worksheet builder v 1.74  and version 2.13 (if they have version 3.1 scroll down to that section)

 First check the fonts folder on the hard drive and look for a font group called Times New Roman Special (NOT Times New Roman).  It may also be named TNRS or TNR Special.  By group I mean it will include Italicized and Bold such as TNR Bold Special and TNR Italicized Special.

If found remove all of them from the fonts folder then try printing again. If that didn’t help then go back to the fonts folder and look for a font called WingDings. Move it out of the Font folder, to the desktop.  Now try printing.

If that didn’t help then they return the WingDing font to the Fonts folder.  If none of the above helped then this next suggestion is done inside the Worksheet builder program.

 

1.       Start the Worksheet Builder program

2.       Click on Edit

3.       Click on Standard Styles

4.       Click on Advanced

5.       Now you will see different tabs such as Body, Title, Highlight etc…. click on the tab named Symbol and make sure that the font that’s chosen is named Symbol.  If it’s set to something else then click on the drop-down menu for Font and choose Symbol and click OK.

Now try printing.  If this doesn’t help then contact Software Support for assistance and let them know what you have tried so far.

 Testcheck version 3.1

 

Solution:  First check the fonts folder on the hard drive and look for a font group called Times New Roman Special (NOT Times New Roman).  It may also be named TNRS or TNR Special.  By group I mean it will include Italicized and Bold such as TNR Bold Special and TNR Italicized Special.

 

If found remove all of them from the fonts folder then try printing again. If that didn’t help then go back to the fonts folder and look for a font called WingDings. Move it out of the Font folder, to the desktop.  Now try printing.

If that didn’t help then they can return the TNR Special and WingDings fonts to the Fonts folder. 

If both suggestions didn’t help then contact Software Support for assistance and let them know what you have tried so far.

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MAC

Issue: Is TestCheck compatible with OS X?

 

Solution: This is an OS 9 application. To use this Mac OS 9 application, you can do so in the Classic environment in Mac OS X. To use the Classic environment, you must have a Mac OS 9.x System Folder installed on your computer, either on the same hard disk as Mac OS X, or on another disk or disk partition.

NOTE: To install this program you must be booted directly in OS 9.x.

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Issue: While trying to install in OS X the installation stops at the point where fonts are being installed.

 

Solution: To install this program you must be booted directly in OS 9.x. After it is installed the program can run in OSX in Classic mode.

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Issue:   When printing my test, the first page is blank.

 

Solution:  The developer is aware of this problem on Macs.

Workaround:  After adding the test questions, click on Worksheet, Insert, and Annotation.  Place the annotation in front of the first question. Place carriage returns or dots (.) on each line to fill page 1.  It takes approximately 36 lines for question 1 to “move” to the top of page 2, but if they are using smaller/bigger font size it may take more or less then 36 lines.

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Issue:  "Can’t find symbols font, go to equation editor and install the font” message in Equation Editor

 

Solution:

1.       Double-click in sequence on:   the Hard Drive icon, then the System folder, and the Fonts (Disabled) folder

2.       See if there is a Symbol Font.

3.       If found, drag and drop it into the Fonts folder.  This should clear up inequality signs.

4.       Sometimes the Symbol font is in the Trash on the desktop. If the program does not properly show the symbols, then follow the above steps to return the Symbol font to the Fonts folder.

 

If the above doesn’t work, then check the Equation Editor (EE) fonts folder System\Fonts; then try the following:

1.       Delete the IPS Preferences file in Systems\Preferences.

2.       Restart the computer.

3.       Open the EE Fonts Suitcase found in the System\Fonts directory.

4.       Verify that the Font Folder contains:

a.       4 MT Extra fonts

b.       8 Symbol fonts

c.       7 Times fonts

Note: TestCheck installs this folder.

5.       Reinstall the program and restart, if necessary.

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Issue:  What files are placed on the hard drive when I install TestCheck?

 

Solution: Within the TestCheck folder are the key executables for the application:

·         TestCheck Management launches the TestCheck Management application where you create classes; import students and worksheets score tests and print reports.

·         TestCheck Student launches the TestCheck Student Application where students take on-screen tests, score them, and review the results.

·         TestCheck Data Doctor launches the Data Doctor, a utility that can perform surgery on your database when emergencies arise (User Notes, p. 62 & TCData Doctor Read me file)

 

Also within the TestCheck folder is the Worksheet Builder (WSB) folder icon:

·         Worksheet Builder opens the Worksheet Builder folder. Worksheet Builder allows the user to create either tests or worksheets. Once created, the test or worksheet can then be taken as an "online" test/worksheet, or as a paper test/worksheet.

 

Inside the WorksheetBuilder folder are included the following important files:

·         TestCheck WorksheetBuilder launches the test generator wherein one creates, saves, and opens worksheets and tests

·         Library files = (two per library; their filenames are identical except for the extensions ("._bk" and ".bk") on the Mac side they are sometimes called the "book" file and the "map" file.

·         Saved worksheets = if any, and if one chooses to save them here

·         Equation Editor = usually launched from within Item Editor after launching WSB, opening an item, cloning the item, and clicking the Edit button.

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Issue:  When I print I get Greek (sometimes referred to as garbage) looking symbols instead of multiplication, division, subtraction, addition etc… symbols.

 

Solution: Testcheck worksheet builder v 1.74 and version 2.13 (if they have version 3.1 scroll down to that section)

Open the System Folder, Hard drive, and then look for a Fonts (Disabled) folder.  Open the Fonts (Disabled) folder and if there is a font in there named Symbol move it to the Fonts folder.

Now try printing. If this didn’t help then the next suggestion is done inside the Worksheet Builder program.

1.       Start the Worksheet Builder program

2.       Click on Edit

3.       Click on Standard Styles

4.       Click on Advanced

5.       Look for Standard Styles and click the drop-down menu. 

6.       You will see Body, Title etc….click on Symbol

7.       Now below that where it says Font check to see if that’s set to Symbol, if it isn’t then click the drop-down menu and choose Symbol.

8.       Click OK.

Now try printing. If this didn’t help open the Hard drive, System Folder and the Fonts folder. Look for a font group called Times New Roman Special (NOT Times New Roman).  It may also be named TNRS or TNR Special.  It will include Italicized and Bold such as TNR Bold Special and TNR Italicized Special etc….

If they have these fonts have them remove all of them from the fonts folder, such as to the desktop, then try printing again. If that didn’t help then go back into the fonts folder and look for a font called WingDings. Move that font out of the Font folder, such as to the desktop.  Now try printing.

If that didn’t help then they can move the TNR Special and WindDings fonts back into the Fonts folder. 

 If this doesn’t help then contact Software Support for assistance and let them know what you have tried so far.

Testcheck version 3.1 

Solution: Open the Hard drive, open the System Folder then look for a Fonts (disabled) folder.  Open the Fonts (disabled) folder and if there is a font in there named Symbol move it to the Fonts folder.

 Now try printing. If this didn’t help open the Hard drive, System Folder and the Fonts folder. Look for a font group called Times New Roman Special (NOT Times New Roman).  It may also be named TNRS or TNR Special.  It will include Italicized and Bold such as TNR Bold Special and TNR Italicized Special etc….

If the fonts are there move all of them out of the fonts folder, to the desktop, then try printing again. If that didn’t help then return to the fonts folder and look for a font called WingDings. Move that font out of the Font folder, to the desktop.  Now try printing.

If that didn’t help then return the TNR Special and WingDings fonts to the Fonts folder. 

 If this doesn’t help then contact Software Support for assistance and let them know what you have tried so far.

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Issue:  Error “Invalid Password”   OR               

Username and password do not work

 

 Solution:

1.       Open your  Macintosh Hard Drive

2.       Open the System Folder then the Preferences folder

3.       Look for a file named Testcheck “name of book” Prefs and drag the prefs file to the trash and empty the trash.

4.       Now start the Testcheck Management program

5.       A registration screen will appear asking you to choose your data location which is the Clientdata folder in the Testcheck folder. If you want the data location to be on network you just need to have a Clientdata folder on the network to point it to.

6.    The registration wizard will also ask for School name, School location and serial number.   

       These fields can be left blank, or filled in (except for serial number), either way they can click     

       on Next and Finish to complete the registration.

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