Math Traveler-Standalone Version

Math Traveler contains activities that use a problem solving format to help students think critically and apply skills and strategies to every math concept while providing additional practice opportunities.

ISSUES:

General

What is the administrator password?

The administrator password was changed and forgotten or is not working.

Teacher cannot remember the password to the management system.

What skills do the activities cover?

How can the student check his/her progress from within the program?

How do I remove student names from Fact Dash?

Will the program run with colors set higher than 256 colors?

When restarting the computer from the Math Traveler installation, a black screen appears and you are unable to proceed.

The games play very slowly.

When printing Journal pages, the printout may be missing items.

Difficulty printing or system freezes when trying to print.

Windows

Error: Needs 15 MB of free space to install the program.

Director Player 6.0 Error: Needs at least 3 MB of virtual memory to run the program.

Error: -34 (Refers to C:\Admin~1\Temp)

Error: -7 or -1910

Receiving an error message or unexpected results after you press Alt+Esc or Alt+Tab

Mac

Error Type 2

Low on system memory.

The scroll bar is not working in the Journal section.

SYSTEM REQUIREMENTS:

Windows:

Pentium 100MHz (or higher) processor
16 MB RAM required, 32 MB RAM recommended
Microsoft Windows 95, 98
40 MB hard drive space required, plus data storage space
4x CD-ROM drive
Sound Blaster compatible sound card
Speakers
Mouse
Printer recommended
QuickTime 4.1 or higher (included on CD-ROM)

Mac:

Power Macintosh (or newer)
System 7.6.1 (or higher)
12 MB RAM required. 18 MB RAM recommended
50 MB hard drive space required, plus data storage space
4x CD-ROM drive
Mouse
Printer recommended
QuickTime 4.1 or higher (included on CD-ROM)

INSTALLATION TIPS:

Windows:

Make sure all applications are closed. Insert the Math Traveler CD into the CD-ROM drive. The Math Traveler Startup screen appears.
Click Install. An opening screen appears.
Click Next to continue. A program location screen appears.
Click Next to accept the default destination or click Browse and select another location.
A message appears asking whether you want to create a desktop shortcut. If you click Yes, you will be able to start Math Traveler from the desktop.
When Math Traveler installation is completed successfully, a message appears. Click anywhere onscreen to proceed.
If a QuickTime installation message appears, skip to Step 8 below. If a message appears asking whether to restart your computer now, click Yes or No. Before you use Math Traveler, you must restart your computer.
Click to move past the installation message and to install QuickTime on your computer.
Follow the onscreen instructions.
Click Close on the final screen to complete the QuickTime installation.
When a message appears asking whether to restart your computer now, click Yes or No.

Macintosh:

Make sure all applications are closed. Insert the Math Traveler CD into the CD-ROM drive. The CD window opens.
Double-click Math Traveler Installer. An opening screen appears.
Click Next to continue. A program location screen appears.
Click Next to accept the default installation destination or click Browse and select another location.
A message appears asking whether you want to create a desktop alias. If you click Yes, you’ll be able to start Math Traveler from the desktop.
When Math Traveler installation is completed successfully, a message appears. Click anywhere onscreen to proceed.
If a QuickTime installation message appears, click OK and skip to Step 8 below. If a message appears asking whether you want to restart your computer, click Yes or No. Before you use Math Traveler, you must restart your computer.
Double-click the QuickTime Installer icon in the CD window, and follow the onscreen instructions.
When QuickTime installation is complete, you will be prompted to restart your computer. After you restart, proceed to “Setting Up Math Traveler.”

GENERAL ISSUES AND SOLUTIONS:

Issue: What is the administrator password?

Solution: Teachers can contact Software Support for assistance by phone at 800-678-2747 or by email at epgtech@mcgraw-hill.com.

Issue: The administrator password was changed and forgotten or is not working.

Solution: Teachers can contact Software Support for assistance by phone at 800-678-2747 or by email at epgtech@mcgraw-hill.com.

Issue: Teacher cannot remember the password to the management system.

Solution: Teachers can contact Software Support for assistance by phone at 800-678-2747 or by email at epgtech@mcgraw-hill.com.

Issue: What skills do the activities cover?

Solution: Locate the Skills Chart in the Math Traveler User Guide. The chart lists all of the lessons in the program, and the activity in which they are found. This information is also available in the Lesson Tracker section of the program.

Issue: How can the student check his/her progress from within the program?

Solution: Checking student progress:

Launch the program, and have the student log in.
On the Math Headquarters screen, click the Lesson Tracker button (the star next to Exit).
If the lesson is marked with a star, the student has completed that lesson.

Issue: How do I remove student names from Fact Dash?

Solution: Please try the following. If it is a standalone install then the folder name in step 1 will be Math Traveler, not Math Traveler Network.

1. Inside the folders McGraw Hill School/Math Traveler Network/MH Math Management System/Md2001 is a file named MathDashRecords.txt. First make a copy of this file before making any changes to it.

2. Next open this file in Notepad. Student names are at the beginning of the file in parentheses.

3. If you want to delete a student, erase his name including the parentheses and the comma, then save the file. If this step isn’t done correctly you will get an error the next time you try to start Fact Dash.

NOTE: This file also contains the results of the students work in Fact Dash.

Issue: Will the program run with colors set higher than 256 colors?

Solution: Yes, the program will run in higher color modes. However, the program is more stable running in 256 color mode.

Issue: When restarting the computer from the Math Traveler installation, a black screen appears and you are unable to proceed.

Solution: If the primary network logon in the Network control panel is set to Novell NetWare, you may encounter this issue. Manually restart the computer. There is no need to reinstall Math Traveler. To prevent this problem when installing additional Math Traveler CD-ROMs, select "No" when you are asked to restart the computer. Then restart by selecting "Shut Down" from the Start menu.

Issue: The games play very slowly.

Solution: This may be caused by a lack of available system resources.

Windows:

Lower color settings to 256 colors.
Remove items from the Startup folder and quit any other running applications.
Check hard drive space. Free up space if necessary.

Mac:

Turn on Virtual Memory or increase the amount of Virtual Memory to be used.
Turn off unnecessary extensions.
Lower color settings to 256 colors.

Issue: When printing Journal pages, the printout may be missing items.

Solution: If your monitor is set to higher than 256 colors, printouts of the Journal pages may be missing items. Quit Math Traveler and change your monitor setting to 256 colors.

Issue: Difficulty printing or system freezes when trying to print.

Solution: Aside from the Journal printing issue, there are no other known printing issues with Math Traveler.

Windows:

Make sure the color is set to 256 and resolution is 640x480.
Adjust DPI, resolution, and quality settings for the printer.
Update printer drivers.

Mac:

Make sure the color is set to 256 and resolution is 640x480.
Make sure the correct printer is selected in the Chooser.
Update printer drivers.

Windows Issues:

Issue: Error: Needs 15 MB of free space to install the program.

Document: (Windows 2000) mt_stnd_w2k_15MB

Document: (Windows XP) mt_stnd_xp_15MB

Solution: Install the program in Windows 95 Compatibility Mode.

Issue: Director Player 6.0 Error: Needs at least 3 MB of virtual memory to run the program.

Solution: Adjust the initial and maximum sizes for virtual memory (Windows 2000 and XP):

1. Right-click on My Computer and choose Properties.

2. Click on the Advanced tab.

3. In the Performance section, click the Settings button.

4. Under Performance Options, click the Advanced tab.

5. In the Virtual Memory section, click Change.

6. In the Drive section, choose the C drive.

7. Select Custom Size.

8. Set the Initial size to 192 MB and leave the Maximum size at its current setting.

9. Click the Set button.

10. Click OK to close all of the windows.

Issue: Error: -34 (Refers to C:\Admin~1\Temp)

Document: (Windows 2000) mt_stnd_w2k_neg34

Document: (Windows XP) mt_stnd_xp_neg34

Solution: Run the program in Windows 95 Compatibility Mode.

Issue: Error: -7 or -1910

Solution: Replace the corrupted database with an empty database from the CD-ROM or try the following:

Go to the folder X:\McGraw-Hill School\Math Traveler\MH Management System\Data folder. (X refers to local hard drive.)
Rename the file admin.v12 to admin.bad.
Create a new folder in X:\McGraw-Hill School\Math Traveler\MH Management System, and name it ResultOld.
Go to the folder X:\McGraw-Hill School\Math Traveler\MH Management System\Result and copy all of the numbered RT folders. Be sure to leave the RT folder (without a number) alone.
Paste the numbered RT folders into the newly created ResultOld folder and remove the old numbered RT folders from the original Result folder.
The next time the program is launched, a new database will be created and new students can be added.

Issue: Receiving an error message or unexpected results after you press Alt+Esc or Alt+Tab

Solution: Do not use Alt+Esc or Alt+Tab to move from Math Traveler to another application. Instead, close Math Traveler before opening or using another application.

Macintosh Issues:

Issue: Error Type 2

Solution: Replace the corrupted database with an empty database from the CD-ROM or try the following:

Go to the folder X:\McGraw-Hill School\Math Traveler\MH Management System\Data folder.
Rename the file admin.v12 to admin.bad.
Create a new folder in X:\McGraw-Hill School\Math Traveler\MH Management System, and name is ResultOld.
Go to the folder X:\McGraw-Hill School\Math Traveler\MH Management System\Result and copy all of the numbered RT folders. Be sure to leave the RT folder (without a number) alone.
Paste the numbered RT folders into the newly created ResultOld folder and remove the old numbered RT folders from the original Result folder.
The next time the program is launched, a new database will be created and new students can be added.

Issue: Low on system memory.

Solution: Here are some tips for increasing the available system memory.

Turn on Virtual Memory or increase the amount of Virtual Memory to be used.
Turn off unnecessary extensions.
Lower color settings to 256 colors.
Make sure all other programs are closed.

Issue: The scroll bar is not working in the Journal section.

Solution: The scroll bar may become inactive after a student enters more than 4 lines of text in the Journal section, then deletes more than 2 of the lower lines of text. There is no known fix for this issue.