Keyboarding with Computer Applications

KCA3

System Requirements

Installation Tips

General Issues & Solutions

Error Message Issues

This software program covers everything from basic keyboarding to word processing, spreadsheets, databases, and the internet. It is geared toward grade levels 9 through 12. KCA version 3 uses the following MS Office and Corel WordPerfect products.

CD Date(s)	Version Number(s)	Uses MS Office
10/05 and 8/04	3.2.0.161 & 3.1.0.130	2003, XP, 2000 & WordPerfect 8
2/04, 12/02, 4/02	3.0.0.118, .123, .124 & .127	XP, 2000, 97 & WordPerfect 8

General Issues:

High Security Mode (HSM) information for KCA3

What is 'Advanced' Data Storage used for when creating a class?

Will this program run on Windows XP (2002), 2000, NT 4.0, ME, and Macintosh OS X?

Can I install KCA3 over an older version?

During install, the Choose Destination Location box indicates the drive has insufficient free space.

Students are not able to access KCA when they previously could.

The program is not scoring some of the exercises.

Users cannot access older Summary Report files.

The Summary Report file is full.

The maximum number of Detailed Reports has been reached.

When viewing Detailed Reports in the Portfolio or Summary Report, some files open with scores, but the text section is blank or has junk text that the student did not type.

The “Lesson Tower” shows up, but there is no information on it.

When starting the program, a dialog box prompts to insert a data disk.

Students cannot launch lessons 81 through 150.

Lesson 6 E, Skillbuilding – Spacing After Punctuation, cannot view on report screen.

Lesson 72, Academic Style Report 17 –Name, teacher name, and class name do not score correctly.

Lesson 75, Report 21 – shows an error in the Footnote.

How does the timings graph compute an average?

The timing average appears to be incorrect.

The Caps Lock works in reverse, Lesson 17.

When printing student reports each exercise prints on a separate page

When printing Word documents, students get multiple headers and/or multiple pages.

When printing reports the font is too small, can it be changed?

Common causes of corrupt student data

Can student work be saved to writeable CDs?

Teacher Issues:

When can Instructors make changes in Teacher Management?

Teacher can’t view student data after it is updated in High Security Mode (HSM)

“Student has not completed any exercises” message occurs after updating HSM

“Add the student” prompt when updating in HSM, yet the student was updated before.

I can’t update from student data disks into Teacher Management.

A teacher forgot the new teacher password they created.

How can I prevent students from self-registering?

Is there a maximum number of classes and students per class?

How much space is needed for the student data files on a network?

When editing the Options File to use WordPerfect, KCA will not let you select it.

How can I prevent students from getting into each other's work on the network?

When viewing student data in Teacher Options, I get a black screen after clicking the scroll arrow.

Can I create my own custom timed writing in Teacher Options?

How do I add a Format Grade?

Grades are calculating incorrectly.

How do I change the Options Setting for the Word Processor, Spreadsheet, or Database?

After disabling all sounds, I still get sound in the program.

In Teacher Management, when printing student reports with many pages, the left margin shifts to the right for each successive page.

Error message issues:

“Error 10008 in Module 1. Unable to load grade parameters from default grade parameters.”

“Error 10013 occurred in Module 6. Unable to load grade report.”

“Error 10016 in Module 6. Unable to load the summary report.”
“Unable to load log file. ”

“Error 1006 has occurred in module 1.”
“Unable to read class information file. The file cannot be located” at login.
“Unable to open classes document at x:\kca\classes\...” trying to access Teacher Options.

“Error E003. Path not found" when starting the program.

“Error 3 in Module 9009. Problem trying to open ...(student name)”

“Error 4 has occurred in module 9004: error accessing class file.”

Error 6000 “Log file has an invalid header.”

Error 6001 5 “Unable to save KCA.LOG file. The file could not be accessed.”

"Error 60033. Unable to load KCA.LOG.”

“Error 2 in module 6501.”
“Error 6504.9 trying to set file pointer error” when logging in.

"Error Unable to load KCA.SRP.”

“Error 7001 invalid header.”

“Error 7001 A required resource was unavailable.”

Error 1000: “Unable to open BPK file.”

Error “Unable to locate BPK file.”

Error “Could not create the data file…” with the path and document name

Error "Could not create document..."

Error "The Install Shield engine Ikernal.exe could not be launched. Class not registered" during install.

Error “Cannot create class” in Teacher Management.
No classes are listed on the student login screen.

Error “Unable to open class roster.”

Student gets “Invalid password” error after it was changed in Teacher Options (standalone install).

Students get “Incorrect password” error after the teacher added students to a class.

Some Word documents score multiple errors, yet the text is correct.

Error “Cannot create empty document.”

Error “could not create document...”

Error “Locking Class Record.”
Error “Locking Student Record.”

Error “Unable to load KCA.SRP - reached end of file while reading object 65053.”

Error “Cannot open existing [ ]” when launching Word 97,

Error “WLL failed to completely launch Word Processor” when opening Word 2000.

Error "Server threw an exception" when opening Word XP (2002).

Error “Cannot save this exercise in a report because the word processor file for this exercise was incorrectly named.”

Error “Cannot open PRM file for U…”

Error “Window too small” when launching Word 2000.

Error “C++ Visual Basic” or “RPC server” when opening Word or returning to KCA.

Error “Data belongs to another student.”

“Data location already contains student data” when students try to login to KCA3.

SYSTEM REQUIREMENTS:

WINDOWS